CONTACT INFORMATION FOR IPL RETIREES

Employees’ Retirement Plan of Indianapolis Power & Light Company
(IPL Pension Plan)

Pension Administration:

Indianapolis Power & Light Company (Retirement Services)

Pension Trustee:

First State Trust Company

 

Contact Information: 

 

Indianapolis Power & Light Co.
HR – Retirement Services
One Monument Circle, 5th Floor
Indianapolis, IN 46204

 

Phone Number:
Phone Number:

Fax Number: 

 

1-317-261-8022 or
1-317-261-5636

1-317-630-0654

 

Hours of Operation:

Monday – Friday / 8 a.m. to 5 p.m. EST

 

Contact IPL Human Resources Retirement Services to:

 

  • report a missing pension payment.

 

(NOTE:  Do not call before the 1st day of the month.  If you have not received a check, First State Trust Company will reissue a check after 10 business days have lapsed since the date of mailing.  For example, if checks were mailed on January 25, 2013, then the date your replacement check will be reissued is February 8, 2013). Please contact IPL HR Retirement Services to initiate a check replacement process.

 

  • change your federal, state and/or local income tax withholding amount(s).
  • establish and/or change your direct deposit banking information. 

 

(NOTE: If possible, do not cancel your current direct deposit instructions until your new instructions have been completed by IPL’s Pension Trustee, First State Trust Company.  Also, if a change of direct deposit instruction affects where you are having spousal insurance premiums, if any, automatically deducted by the VEBA Trust, then you must also contact Dunn and Associates to report your banking change.)

  • change your address.
  •  report a name change.
  • report the death of a retiree or the retiree’s pension beneficiary (i.e., spouse, surviving spouse, or Contingent Annuitant).
  • request duplicate income tax reporting Form 1099-R.
  • receive a “Pension Award Letter” for home mortgage or loan refinancing purposes.

 

  

(Revised: 3-11-2013)                                                                                                          

 

Medical & Prescription Coverage and Taxable Death Benefits*
*(for Retirements Before January 1, 2010)

Plan Sponsor:

 

IPALCO Enterprises, Inc. Voluntary Employee Beneficiary Association Trust (“VEBA Trust”)

This plan provides certain retiree health insurance benefits and taxable death benefits to eligible IPL retirees, their beneficiaries and/or their qualified dependents. 

 

 

Plan Administrator:

 

Dunn & Associates Benefit Administrators, Inc.

Dunn & Associates Benefit Administrators, Inc. (“Dunn & Associates”) is the Third-party Administrator for the independent IPALCO Enterprises, Inc. Voluntary Employees Beneficiary Association Trust (“VEBA Trust”).

 

Contact Information: 

 

4550 Middle Road, Suite A
P.O. Box 2369
Columbus, IN 47202-2369

 

Toll Free Phone Number:
Local Phone :
Fax Number: 

 

1-800-880-9960
1-812-378-9960 1-812-378-9967

Hours of Operation:

8:30 a.m. to 5 p.m. EST

 

Contact Dunn & Associates Plan Administration to:

 

1.  VEBA TRUST - MEDICAL and PRESCRIPTION PROGRAMS:  

  • receive general information about retiree medical, prescription and taxable death benefits (if applicable) or about your participation in the VEBA Trust.

  • report any membership eligibility changes for you or your covered dependents, if any.

  • report a retiree, spouse, beneficiary or qualified dependent death (See also “Taxable Death Benefit” section below).

  • receive information about monthly premiums for your eligible spouse, qualified dependents and/or beneficiaries, including changing bank information for the “Auto Debit” premium payment program.

  • report an address change.

2.  VEBA TRUST – TAXABLE DEATH BENEFIT* PROGRAM: *(Applicable for retirements effective before January 1, 2010 only.)

  • request a form to update your beneficiary records.

  • report a retiree death.

  • receive information and documentation needed to process a Taxable Death Benefit claim.

 

                 

 

IPALCO VEBA Trust - Medical Insurance Claims Administration

 

Claims Administrator:

 

Dunn & Associates Benefit Administrators, Inc.
Dunn & Associates adjudicates all medical claims for the VEBA Trust.

 

Contact Information: 

 

4550 Middle Road, Suite A
P.O. Box 2369
Columbus, IN 47202-2369

 

Toll Free Phone Number:
Local Phone :
Fax Number: 
www.dunnbenefit.com

 

1-800-880-9960
1-812-378-9960
1-812-378-9967

 

Hours of Operation:

Monday – Friday / 8:30 a.m. to 5 p.m. EST

 

Contact Dunn & Associates Claims Administration to:

 

  • order new or replacement medical insurance identification cards.
  • determine the status of a health insurance claim.
  • receive detailed information about your health insurance coverage.

 

 

Indiana PPO Network:

 

 

For a current provider listing go to:  www.sagamorehn.com
(or) call Sagamore® Customer Service team at toll free:
          1-800-364-3469 (Monday – Friday / 8 a.m. to 5 p.m. EST)                   

 

 

 

Indiana PPO Network:

 

 

 

For a current provider listing or to schedule a lab appointment go to:  www.LabCard.com

(or) call Quest Diagnostics® team at toll free1-866-646-7788

 

 

 

PPO Network:
(Outside of Indiana)

 

 

For a current provider listing go to: www.myfirsthealth.com

(or) call First Health® Customer Service team at toll free:
            1-800-226-5116 (Monday – Friday / 7 a.m. to 7 p.m. CST)                        

 

IPALCO VEBA Trust – Prescription Insurance & Claims Administration

 

Insurance Company:

Express-Scripts / MEDCO (“ESI”)

 

Contact Information: 

 

Mail Order:
Medco Health Solutions
www.medco.com

 

Express Scripts
Toll Free Phone Number:
 

 

1-800-988-1947

 

Hours of Operation:

Monday – Friday / 8:30 a.m. to 5 p.m. EST

 

Contact ESI to:

 

  • receive information about your prescription benefits, including Mail Order procedures;
  • utilize the prescription Mail Order services;
  • review the current prescription formulary;
  • order new prescription identification cards.

 

 

 

Prescription Plan:

 

 

 

To manage your prescription benefits online 24/7, go to:
http://express-scripts ------com/members/index.htm

(or) call ESI Customer Service team at toll free: 1-800-988-1947